Introduction

Suspend the process until a manual review is completed to either approve or decline the decision.

Risk management strategies can’t be limited to just approving or declining decisions. We need to address varying levels of risk with a more nuanced approach. For decisions that aren’t clear-cut and can’t be automatically approved or declined, manual reviews can be triggered in two ways:

  • Soft review: The process continues without interruption, but a human review is triggered to be done asynchronously.
  • Blocking review: The action is paused, and the process is suspended until a manual review is completed to either approve or decline the decision.

These outcomes are managed through the "Review" and "Block and Review" options, respectively.

This document focuses on the "blocking" workflow.