Blocking Review

Once you've reviewed a case, you must then make the decision wether to Approve or Decline the case. In each Cases that are on the status of "Block & Review", you will have a different button on each rules, that will mention "Approve or Decline". When clicking on that button, you will be prompted to make a decision and comment the reason of you decision.

You may also click on the button by opening the alerts in the top right

By clicking on that button a pop up will appear, prompting you to Approve or Decline the transaction, and then click on validate.

The alerts status will then change from "Approve or decline" to "Approve", or an "X" icon.


Blocking Review - Screening Case

Certain cases will be from a screening alert while having the status of "Approve or decline". In this case you will have multiple hits to review before being able to Approve of decline. If the hits to review have not been reviewed yet, the user will get a warning to before being able to approve.

A left panel with appear on the right side. Here you will have a list of all the potential matches that are potentially on the sanctions list. Each potential match will have a similarity percentage.

For each person you can un-collapse the details to have a comprehensive look at all the information.

Once you have reviewed, you may choose if the person is indeed a match or not, and save the decision.


Once done, you may then "Approve or decline" the case.


Did this page help you?